Where are you located?
I am originally from and am currently a happy resident of
Vancouver, Canada. In the past I have also lived and worked in
Los Angeles, USA and Gothenburg, Sweden.

Can I visit your studio?
At this time my studio is closed to the public.

I don't want to send payment online or through paypal.
Can I place an order any other way?
Yes! Many customers prefer not to send payments online. If you
wish, you may mail me a cashier's cheque or money order
instead. Please send an email to receive mailing information.

I want to order a gift for my friend. Can you send a note
with my order and not include a receipt?
I would be honoured to send your gift. Please include a note
when you place your order stating your gift-note message, and
any other special details you have in mind as well!

I need a gift, quick! how fast can you send my order?
Since most lovelydesign items are hand-crafted in smaller
batches, immediate availabilty may vary. (although I always try
to keep a stock of most items at all times.) If you need a gift
sent quick, please send an email to check what i have available
for immediate shipment!

Can I have my order couriered to me?
Yes! Please send an email for more information.

Can I place a custom order?
Appologies, at this time I am unable to fulfill custom orders.

Are you able to place an order for a large quantity of
items?
If you wish to place an order for a large amount of one item,
the more notice the better! Please send an email with your
thoughts and I will send you a time estimate.

Are the journey / pocket books currently available in
other colours?
To make things simpler, I only place 4 journey and pocket book
cover colours online at a time. However, other colours are almost
always available. Please send an email to find out what is
currently available!

Are all of your note books hand-bound?
Yes! The journey and pocket books are perfect-bound by hand
using muslin, environmentally friendly contact glue and PVA
(archival bookbinders paste). The Beautiful Conifers of Canada
exercise books are hand-stitched using waxed linen thread, and
then slipped inside the bookcover and lightly glued into place.
The Take Me Too! book covers are hand-bound using PVA glue
and the (semi water-resistant) vintage maps, and coated linen
librarians tape. They are then wire-bound by a local bookbindery.

Are all of your items made by hand?
Yes, very much so!

I have a shop and am interested in carrying your products.
Do you sell to retailers?
I'm sorry but at this time I am unable to produce wholesale orders,
although I plan on and hope to be able to do so again in the future.

I am a member of the media. Can you send me additional
information on you and / or your products?
If you are a member of the media and you would like to request
a press kit (or any other information), please send an email with
your details.

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